Frequently Asked Questions
Just Say the Word, We Can Do it all!
Your overall service experience and satisfaction are the most important factors in our business model. We pride ourselves on good old fashion customer service and looking after people like we like to be treated. Word of mouth and referral are the best source of advertising so we want to make sure that you recommend us to all your colleagues, friends and family.
Call from anywhere in New Zealand to 0800 A BOX 4 U (2 269 4 8) to automatically connect to the Container HQ branch closest to you. Alternatively, contact us via the contact us form on the website.
No problem at all! Our highly qualified & experienced staff know how to assist you in deciding your best container solution. We’ll ask you what do you require the container for and for how long. We will carefully run you through all the available options and help you pick the container that is right for you.
The type of delivery required will depend on the specifics of your site, as well as the final location and positioning of the container. We tend to utilise either a Side Loader (Swinglift) or Hiab trucks, however we will go over all the requirements with you in greater detail at the time of order placement.
We can usually deliver your container within 24-48 hours from the receipt of payment.
This depends on the purpose that the container is utilised for and also on your budget. We provide a wide range of container types, grades and sizes to suit everyone’s needs and budget. If aesthetic appearance is highly valued by you or if container required for the modification purposes, we recommend you purchase a new build container. These units are also ideal for storage of important/valuable goods or corporate brand representation. However, if the cosmetic appearance is non-essential to you and the budget is tighter then second hand container would be a great option for you. There are always other considerations to be factored in when choosing the right container for you and we would be more than happy run through these with you.
Yes, you certainly can and this the beauty of a portable shipping container. We can look after all your container relocation needs. Whether you are moving from one commercial site yo another or moving your household inter-city or inter-Island, we got all your transport requirements covered.
Once the order has been confirmed we will send you a tax invoice to process the payment. On the invoice will be our bank account details, in which the payment can be processed. As we require the payment prior to delivery, prompt remittance is recommended should the container is needed in a hurry.